By Farid Elashmawi Ph.D.
In response to his firsthand event, Farid Elashmawi has created a concise, necessary primer to 'going global'. 'Competing Globally' provides particular information regarding getting into overseas markets, negotiating, engaging in conferences and displays, and dealing with foreign companions. 'Competing Globally' sheds gentle on assorted enterprise cultures, together with these of North the US, Europe, Japan, Korea, China, Indonesia, Thailand and the center East. Elashmawi makes use of case stories, anecdotes, social counsel, self-tests, and tables to supply very important insights into speaking, advertising and marketing, and negotiating with firms outdoors through the global. This booklet is useful to company managers and scholars who have to increase their cross-cultural negotiation abilities to compete globally.
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Additional info for Competing Globally, Mastering Multicultural Management and Negotiation (Managing Cultural Differences)
On the Phone with Americans Telephone communication with Americans can be difficult to master, especially for businesspeople from cultures that emphasize compliments and established rapport. To succeed with Americans, however, directness and simplicity are key factors. ” This opening demonstrates how much they value directness and immediately getting down to business, but it can be irritating to other cultures that emphasize formalities and long introductions. Asians, South Americans, and Arabs, who all value hospitality and accommodation, expect preliminary conversation about the other’s well being, the weather, and other social topics, before discussing business.
Ask you to call back later. When negotiating with an American client over the phone, you should promise: a. Punctual delivery. b. Free samples of your product. c. An all-expense-paid trip to Egypt. d. All of the above. Most Appropriate Answers: 1. c; 2. c; 3. b; 4. a Tips On Phone Etiquette with Americans Briefly introduce yourself. Mention the purpose of your call. Offer a brief greeting. Ask if the time is right to talk. Speak directly and clearly. Respond directly to inquiries. Leave a message, if the person is not available.
D. Money. Many Americans see themselves as: a. Modest and shy. b. Family members. c. Formal and ritualistic. d. Created equal to others. The correct answers are 1. c. Equality, and 2. d. Created equal to others. Most Americans strongly believe in equality for everyone, regardless of race, gender, religion, nationality, or beliefs. They take this equality for granted and are likely to be offended by anyone who does not believe this. At the same time, however, they expect and respond to competitive situations.
Competing Globally, Mastering Multicultural Management and Negotiation (Managing Cultural Differences) by Farid Elashmawi Ph.D.