Download e-book for kindle: Business Process Management: Second International by Kees van Hee, Natalia Sidorova, Lou Somers, Marc Voorhoeve

By Kees van Hee, Natalia Sidorova, Lou Somers, Marc Voorhoeve (auth.), Jörg Desel, Barbara Pernici, Mathias Weske (eds.)

ISBN-10: 3540222359

ISBN-13: 9783540222354

ISBN-10: 3540259708

ISBN-13: 9783540259701

In fresh years the administration of industrial tactics has emerged as one of many significant advancements to ease the knowledge of, verbal exchange approximately, and evolution of process-oriented info structures in numerous appli- tion domain names. according to specific representations of commercial procedures, approach stakeholders can converse approximately strategy constitution, content material, and attainable advancements. Formal research, veri?cation and simulation recommendations have the capability to teach de?cits and to e?ectively bring about larger and extra ?exible procedures. procedure mining enables the invention of strategy speci?cations from strategy logs which are available in lots of agencies. This quantity of Springer’s Lecture Notes in laptop technology comprises the papers offered on the 2d overseas convention on enterprise procedure M- agement (BPM 2004) which happened in Potsdam, Germany, in June 2004. From greater than 70 submissions BPM 2004 bought, 19 top of the range study papers have been chosen. BPM 2004 is a part of a convention sequence that offers a discussion board for researchers and practitioners in all points of industrial procedure administration. In June 2003, the first foreign convention on enterprise strategy administration happened in Eindhoven, The Netherlands. Its complaints have been released as quantity 2678 of Lecture Notes in machine technological know-how by way of Springer-Verlag. a prior quantity (LNCS1806)onBusinessProcessManagementwasbasedonfoureventsdevoted to this topic.

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Extra resources for Business Process Management: Second International Conference, BPM 2004, Potsdam, Germany, June 17-18, 2004. Proceedings

Example text

Trienekens et al. The long-term vision of the management, The mission statement, and Organisational development issues. Fig. 3. A framework for the improvement initiative. The PMS secures the product creation process. On the tactical level the product creation processes are described according to the two process chains (chain 1 for new products and chain 2 for repeat products). The processes are described by means of a format with guidelines regarding respectively: the description of the stakeholders of a process (such as the customer, the supplier, the owner), the process flow aspects (such as input, activities, output), and the performance of a process (such as process goals, improvement actions and metrics).

C. Process improvement goals to be assigned to the departments, which facilitate the operational teams. In the following paragraphs we will give some examples of the determination of process improvement goals. Because we restrict ourselves in this paper for the sake of clarity to the operational processes as stated in section 1, we will address in these examples only process improvement goals of the processes themselves and process Business Objectives as Drivers for Process Improvement 45 improvement goals at the interface of processes.

8. Deployable Joint Force Headquarters (DJFHQ). SOP 310 – The Operational Planning Process. 2001. 9. J. Eder, E. Panagos, H. Pozewaunig, and M. Rabinovich. Time Management in Workflow Systems. In W. E. Orlowska, editors, BIS’99 3rd International Conference on Business Information Systems, pages 265–280. Springer Verlag, 1999. 10. A. Ellis, K. Keddara, and J. Wainer. Modeling Workflow Dynamic Change Using Timed Hybrid Flow Nets. P. van der Aalst, G. De Michelis, and C. A. Ellis, editors, Workflow Management: Net-based Concepts, Models, Techniques and Tools (WFM’98), volume 98/7 of Computing Science Reports, pages 109–128.

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Business Process Management: Second International Conference, BPM 2004, Potsdam, Germany, June 17-18, 2004. Proceedings by Kees van Hee, Natalia Sidorova, Lou Somers, Marc Voorhoeve (auth.), Jörg Desel, Barbara Pernici, Mathias Weske (eds.)


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